User Services

The ALCF Help Desk assists users with support requests related to their ALCF projects. The help desk is open from 9 a.m. until 5 p.m. (Central time) Monday through Friday, exclusive of holidays.

Contact Us

Emailsupport@alcf.anl.gov

Telephone:
630-252-3111
866-508-9181 (US-Only Toll-Free Number)

Help Desk:
Building 240, 2-D-15/16
Argonne National Laboratory
9700 South Cass Avenue
Argonne, IL 60439

Help Tickets

To submit a help ticket for a technical issue, please email support@alcf.anl.gov and to submit a help ticket for an account related issue, please email accounts@alcf.anl.gov.

The ALCF Help Desk is located on the second floor of the Theory and Computer Sciences Building (TCS) building 240 at Argonne National Laboratory. Within TCS, our location code is 2-D-21. Please use the information kiosks at the entrance of the building to locate us, or call for assistance.